Methods Of Translation Essays - Free Essays, Term Papers

Methods Of Translation Essays - Free Essays, Term Papers Methods Of Translation 1. There are eight types of translation: word-for-word translation, literal translation, faithful translation, semantic translation, adaptive translation, free translation, idiomatic translation, and communicative translation. 2. Word For Word translation: ul liThe SL word order is preserved and the words translated by their most common meanings. Cultural words are translated literally. The main use of this method is either to understand the mechanics of the source language or to construe a difficult text as pre-translation process. / li /ul 3. Literal translation: ul liThe SL grammatical constructions are converted to their nearest TL equivalents but the lexical items are again translated out of context. As pre-translation process, it indicates problems to be solved . / li /ul 4. Faithful translation: ul li It attempts to reproduce the precise contextual meaning of the original within the constraints of the TL grammatical structures. It transfers cultural words and preserves the degree of grammatical and lexical deviation from SL norms. It attempts to be completely faithful to the intentions and the text- realisation of the SL writer. / li /ul 5. Semantic translation: ul liIt differs from faithful translation only in as far as it must take more account of the aesthetic value of the SL text, compromising on 7meaning where appropriate so that no assonance, word play or repetition jars in the finished version. It does not rely on cultural equivalence and makes very small concessions to the readership. While 'faithful' translation is dogmatic, semantic translation is more flexible. / li /ul 6. Communicative translation: ul li It attempts to render the exact contextual meaning of the original in such a way that both language and content are readily acceptable and comprehensible to the readership. / li /ul 7. Idiomatic translation: ul li It reproduces the message of the original but tends to distort nuances of meaning by preferring colloquialisms and idioms. / li /ul 8. Free translation: ul li It reproduces the matter without the manner, or the content without the form of the original. Usually it is a paraphrase much longer than the original. / li /ul 9. Adaptation: ul li This is the freest form of translation mainly used for plays and poetry: themes/ characters/ plots preserved, SL culture converted to TL culture text is rewritten. (From A Textbook of Translation by P. Newmark ) /li/ ul Recommended Shakespeare in German Elizabethan Deutsch Strange as it may seem, the German Shakespeare Society (die Deutsche Shakespeare-Gesellschaft, DSG) is the world's oldest! Founded in 1864, on the occasion of the Bard's 300th birthday (zum 300. Geburtstag vom Barden), the Society's headquarters are in Weimar, a city also closely associated with the real "German Shakespeares," Friedrich Schiller andJohann Wolfgang von Goethe. Divided by the Cold War and the Berlin Wall for three decades, Germany's oldest literary society successfully managed its own reunification in 1993. Each year in April (the month of Shakespeare's birth and death) the DSG sponsors its "Shakespeare-Tage" (Shakespeare Days), an international event held in either Weimar or Bochum, the former western headquarters, in alternate years. The Society also promotes other meetings, seminars and research, and publishes a book-like annual journal,Das Shakespeare-Jahrbuch, in English and German. (See the DSG Web site link on ourShakespeare links pagefor more about the Deutsche Shakespeare-Gesellschaft.) Sein oder Nichtseindas ist die Frage!"To be, or not to be, that is the question." The German fascination with Shakespeare began in the early 1700s when English repertoire companies crossed theArmelkanal(English Channel) to perform the Bard's plays all across Germany and Europe. Translations of Shakespeare's words have become so much a part of the German language, that Germans can be forgiven if they sometimes seem to forget that William Shakespeare was notWilhelmShakespeare! In fact, the Germans take a back seat to no one when it comes to honoring the greatest English poet of all time. They do so by performing and attending his plays (more performances each year than in Britain!), using his words and phrases, and by joining Shakespeare clubs and associations. There's even a replica of the Globe Theatre in Neuss, Germany, not far from Dsseldorf. Each season in Neuss the German Globe offers a program of Shakespeare productionsin both German and English. (See

SAT Syllabus What’s on the Exam and How to Prep

SAT Syllabus What’s on the Exam and How to Prep SAT / ACT Prep Online Guides and Tips Are you taking the SAT soon but aren’t sure what to expect?Not to worry! This guide will give you an in-depth look at the SAT syllabus and what to expect on the exam. For each section of the SAT, I’ll explain the format of the section, thetypes of questions you’ll see, and the skills it tests.At the end of this guide, I'll also go over the top tips you need to know when preparing for the SAT to help you achieve your highest score. Overview of the SAT Before we start looking in-depth at the SAT syllabus, let’s first get a broad overview of what the SAT covers.There are three main sections on the SAT: Reading, Writing and Language, and Math. There is also an optional essay. More information about each section is available in the chart below. Section Minutes Given Number of Questions Reading 65 52 Writing and Language 35 44 Math 80 58 Essay (Optional) 50 1 Total 3 hours, 50 minutes (3 hours without the essay) 154 (+1 essay prompt) The SAT sections will always go in this order, beginning with Reading and ending with (if you choose to take it), the SAT Essay.The Math section is divided into two groups, the first where you can’t use a calculator (25 minutes and 20 questions), and the second, where a calculator is allowed (55 minutes and 38 questions). Below, for each section of the SAT, I’ll explain what subjects it covers. SAT Reading Number of Questions Minutes Given Time Per Question 65 52 75 seconds Format The SAT Reading section consists of passages with 52 multiple-choice questions. In this section, there will be four individual passages and one passage pair, which means there will be about 10-12 questions for each passage/passage pair.At least one of the passages will have graphics, such as tables, graphs, and charts accompanying it.Each passage, or passage pair set, will be at about 500 to 750 words. There will be at least one passage from each of the following topics: U.S. or world literature U.S. founding document or a text inspired by one Social science (such as economics, psychology, sociology, etc.) Science (Earth science, biology, chemistry, or physics) Types of Questions All questions on SAT Reading are multiple choice with four answer choices. There areeight main different questions types you may see in this section. Big Picture/Main Idea These questions ask about the overall purpose of the passage, such as what is the passage about, what is it trying to accomplish, or what the point of it is. The main purpose of each passage is to A) compare brain function in those who play games on the Internet and those who browse on it. B) report on the problem-solving skills of individuals with varying levels of Internet experience. C) take a position on increasing financial support for studies related to technology and intelligence. D) make an argument about the effects of electronic media use on the brain. Little Picture/Detail This type of question will usually refer to a specific line or phrase within a passage and ask you about a specific detail, such as what a particular phrase means or why the author chose to mention something. In the context of the passage, the author’s use of the phrase â€Å"her light step flying to keep time with his long stride† (line 3) is primarily meant to convey the idea that A)Ethan and Mattie share a powerful enthusiasm.B) Mattie strives to match the speed at which Ethan works.C)Mattie and Ethan playfully compete with each other.D)Ethan walks at a pace that frustrates Mattie. Inference Inference questions will ask you to deduce the meaning of a line or phrase from the passage or the entire passage itself. Even though you’ll have to do some interpretation on these questions, they all have to have one objectively correct answer with evidence in the passage you can use to support your choice. The passage most strongly suggests that Adelita used which of the following to navigate her 9,000-mile journey? A)The current of the North Atlantic gyre.B) Cues from electromagnetic coils designed by Putman and Lohmann.C) The inclination and intensity of Earth's magnetic field.D)A simulated "magnetic signature" configured by Lohmann. Vocabulary in Context For these questions, you’ll be asked to define a specific word in the question. Be careful, because sometimes common words are used in unusual ways and you have to correctly identify the definition used in the passage. As used in line 38, â€Å"intense† most nearly means A) emotional.B)concentrated.C) brilliant.D) determined. Function Function questions refer to how a phrase or sentence works within a passage and what effect it has on the passage. The analogy in the final sentence of Passage 2 has primarily which effect? A) It uses ornate language to illustrate a difficult concept. B) It employs humor to soften a severe opinion of human behavior. C) It alludes to the past to evoke a nostalgic response. D) It criticizes the view of a particular group. Author Technique The questions will ask you to analyze the author’s tone, style, perspective and/or attitude. For paired passages, you may have to compare author techniques between the two passages. During the course of the first paragraph, the narrator’s focus shifts from A) recollection of past confidence to acknowledgment of present self-doubt. B) reflection on his expectations of life as a tradesman to his desire for another job. C) generalization about job dissatisfaction to the specifics of his own situation. D) evaluation of factors making him unhappy to identification of alternatives. Evidence Support Evidence support questions refer back to a previous question and ask you to provide evidence for your answer. For example, if you were asked an author technique question, after it there may be an evidence support question asking you to identify which lines in the passage support your answer to the author technique question. 1. The description in the first paragraph indicates that what Ethan values most about Mattie is her A)fitness for farm labor.B)vivacious youth.C) receptive nature. D) freedom from worry. 2. Which choice provides the best evidence for the answer to the previous question? A) Lines 1-4(â€Å"Mattie... farm†) B) Lines 4-8 (â€Å"He had... anyhow†) C) Lines 8-10 (â€Å"But it... hearth†) D) Lines 11-13 (â€Å"She had... will†) Data Interpretation These questions refer to the diagrams, charts or graphs included with some of the passages. You’ll have to analyze the information the graphics present. 1. How does the graph support the author’s point that internal waves affect ocean water dynamics? A) It demonstrates that wave movement forces warmer water down to depths that typically are colder. B) It reveals the degree to which an internal wave affects the density of deep layers of cold water. C) It illustrates the change in surface temperature that takes place during an isolated series of deep waves. D) It shows that multiple waves rising near the surface of the ocean disrupt the flow of normal tides. Skills Tested There are three main skills tested in SAT Reading, all of which relate back to critical reading skills. Command of Evidence Being able to find evidence in a passage to support the answer to a question, understand how authors support their claims, and interpret diagrams. Words in Context Using clues from the passage to identify the meaning of a particular word and understanding how the word’s the author chooses affects tone, style, and meaning. Analysis in History/Social Science and Science Being able to examine hypotheses, interpret data, consider implications in passages that cover the subjects of history, social studies, and science. SAT Writing and Language Number of Questions Minutes Given Time Per Question 44 35 48 seconds Format Like the Reading section, all questions in the SAT Writing and Language are based on passages. This section contains four passages with 11 questions following each passage. Passages will cover either Careers, Social Studies, Humanities, or Science. Careers passages could discuss trends or debates in major professional fields, such as medicine, technology, or business. Social studies passages might focus on topics from history, anthropology, psychology, political science, or sociology. Humanities passages could feature an author or explore trends in literature, drama, art, music, or dance. Science passages will focus on Earth science, biology, chemistry, or physics. There is no fiction writingin this section, instead, passages will either be argument-based, explanatory, or nonfiction narrative, and at least one passage will be accompanied by a chart, graph, or table.For SAT Writing and Language, each of the passages will be filled with punctuation, word choice, sentence structure, and organization errors. Your job will be to identify and correct those errors in the questions. Types of Questions Like SAT Reading, all questions on SAT Writing and Language are multiple choice with four answer choices. Questions in this section will ask you about four main ideas.About 24 questions will focus on Command of Evidence, Words in Context, and Expression of Ideas, and about 20 questions will be on Standard English Conventions. Command of Evidence You’ll be asked to improve how the passages develop and present ideas and information to the reader. For example, when reading a passage you should understand how an argument could be strengthened or a detail added to improve clarity. Words in Context For some questions, you’ll need to improve the word choice used in the passage in order to improve tone, style, and/or clarity. Expression of Ideas You’ll need to be able to understand how a passage is structured and the point it is trying to make. Questions testing this skill may ask you to analyze how the passage’s message or organization could be improved. Standard English Conventions These questions test your grammar skills, such as sentence structure, usage, punctuation, verb tense, parallel construction, subject-verb agreement, and comma use. Skills Tested Sixteenmain skills are tested on this section, focusing on focusing on the development and organization of ideas and effective language use as well as grammar rules. Agreement Concision Conventional expression Logical sequence Modifiers Parallel Structure Possessives Precision Pronouns Punctuation Sentence function Sentence structure Style and tone Syntax Transition Verb Tense SAT MATH Number of Questions Minutes Given Time Per Question No Calculator 25 20 75 seconds Calculator 55 38 77 seconds Format SAT Math is divided into two sections, depending on whether or not a calculator is allowed. During the first section, when you cannot use a calculator, you’ll have 25 minutes to answer 15 multiple-choice questions and 5 grid-in questions. For the second section, when you can use a calculator, you’ll have 55 minutes to answer 30 multiple-choice questions and 8 grid-ins, including an Extended Thinking problem. Types of Questions Multiple Choice The majority of questions on SAT Math will be your standard multiple-choice questions where you’re presented with a problem and have to choose the best answer from four answer choices. Aaron is staying at a hotel that charges $99.95 per night plus tax for a room. A tax of 8% is applied to the room rate, and an additional onetime untaxed fee of $5.00 is charged by the hotel. Which of the following represents Aaron’s total charge, in dollars, for staying x nights? A)(99.5 + 0.08x) + 5B)1.08(99.5x) + 5C) 1.08(99.5x + 5)D)1.08(99.5 + 5)x Grid In On SAT Math, 22% of questions will be grid-ins. On these questions, instead of choosing the correct answer from a list of options, you’ll have to solve the problem and enter your own answer on the grid provided in the answer sheet. Ifwhat is one possible value of Extended Thinking A few of your questions will be part of an Extended Thinking problem. The Extended Thinking problem will appear as part of the grid-ins, typically near the end of the section. You’ll see a graph, table, or word problem and have to answer several questions about it. Extended Thinking questions often focus on real-world situations. An international bank issues its Traveler credit cards worldwide. When a customer makes a purchase using a Traveler card in a currency different from the customer’s home currency, the bank converts the purchase price at the daily foreign exchange rate and then charges a 4% fee on the converted cost. Sara lives in the United States, but is on vacation in India. She used her Traveler card for a purchase that cost 602 rupees (Indian currency). The bank posted a charge of $9.88 to her account that included the 4% fee. 1. What foreign exchange rate, in Indian rupees per one U.S. dollar, did thebank use for Sara’s charge? Round your answer to the nearest whole number. 2.A bank in India sells a prepaid credit card worth 7,500 rupees. Sara canbuy the prepaid card using dollars at the daily exchange rate with no fee,but she will lose any money left unspent on the prepaid card. What is theleast number of the 7,500 rupees on the prepaid card Sara must spendfor the prepaid card to be cheaper than charging all her purchases onthe Traveler card? Round your answer to the nearest whole number ofrupees. Skills Tested SAT Math covers 24 main topics, within four main subject areas. Over half of the questions will be on algebra, while a maximum of 10% of the questions will focus on Additional Topics such as geometry and trigonometry. Basic Algebra Linear functions Single variable equations Systems of linear equations Absolute value Advanced Algebra Manipulating polynomials Quadratic equations Dividing polynomials Exponential functions Function notation Solving exponential equations Systems of equations with nonlinear equations Problem Solving and Data Analysis Ratios and proportions Scatterplots and graphs Categorical data and probabilities Experimental interpretation Median, median, mode, standard deviation Additional Topics Coordinate geometry - lines and slopes Coordinate geometry - nonlinear functions Geometry - circles Geometry - lines and angles Geometry - solid geometry Geometry - triangles and polygons Trigonometry Complex numbers SAT Essay Number of Questions Minutes Given Time Per Question 1 essay 50 50 minutes Format The SAT Essay is the only optional section of the exam. If you decide to take it, you’ll have 50 minutes to plan and write one complete essay. Types of Questions You’ll be given a passage by an author who has taken a stance on a particular issue, and you’ll need to analyze how the author builds her argument, what the strengths and weaknesses of the argument are, and how the argument could be improved. You won’t be taking your own stance on the issue. Skills Tested The major skill you are graded on for the essay is your ability to analyze an argument and understand how evidence and rhetorical devices contribute to an argument.While you’ll want your essay to be clear and easy to understand, a few minor spelling and grammar errors won’t lose you points, so you don’t have to worry about your essay being technically perfect. How to Use ThisSAT Syllabus Now you're an expert on the SAT syllabus, but how does this information help you? First, knowing what's on the SAT will make you feel more comfortable on exam day. You'll know the format, content, and types of questions you'll be asked. This can help you feel more prepared and help reduce test anxiety. Second, understanding the SAT syllabus can significantly help withyour SAT studying. When you know what subjects are tested on the SAT, you'll know what to focus on during your preparation, and you're less likely to skip material you should know or study material that won't be on the test. Additionally, when you take practice tests and are looking to see where you got most of your answers wrong, you can easily pinpoint which area(s) you should work on. Maybe your SAT Math score was lower than you wanted it to be, but where exactly were you making mistakes? Did you get all the algebra questions correct but struggled with geometry? Then you can focus primarily on studying geometry questions. Knowing what's tested on the SAT will help you pinpoint the areas where you need to improve and increase the effectiveness of your studying. How to Prepare for the SAT Knowing the SAT syllabuswill help you become more comfortable and familiar with the exam, which will likely help your score. Follow these three additional tips to be sure you’re getting the most out of your SAT prep. Create a Study Plan Before you begin in-depth preparation for the SAT, you’ll want to create a study plan.A study schedule can help you know when you’re supposed to be studying and can keep you on track.Setting aside a regular time to study each day or week, such as weekdays from 8:00-9:30 or Sundays from 12:00-4:00, will make it easier to study because you’ll know ahead of time when you should be studying and can fit the rest of your schedule around it. You should include regular goals in your study schedule that you hope to meet, such as, â€Å"I want to understand how to answer geometry questions by the end of the weekend,† or â€Å"I want to raise my math score ten points by the end of the month.†Setting these goals can help encourage you to study and ensure you are on track to meet your goal scores. Use High-Quality Study Materials Your studying is only going to be as effective as the prep materials you use, so be sure to use the right materials for you.A high-quality prep book can be one of the best resources you use. Check out some of the best SAT prep books here. A good prep book will effectively explain the content tested on the exam, have high-quality practice questions similar to those on the real SAT, and include full-length practice exams (discussed more below). Take Complete Practice Exams During your studying, you’ll want to take at least one (and ideally at least threeto four) complete practice SATs.Taking complete practice SATs is important because it gives you the most realistic idea of what the real SAT will be like. You’ll learn how taking a test for several hours affects you and if you get tired and distracted towards the later sections. Also, after you score your exam, you’ll have a good idea of how well you’d do on the actual SAT, and you can use this information to identify which areas you should focus on for future studying. Be sure to take your SAT under realistic testing conditions. That means take the test all in one sitting, timed, and with minimal distractions.Try to use official practice tests since they’ll be the closest to the real SAT. We have links to several free and official SAT practice tests you can use. Conclusion Knowing the SAT syllabuswill help you know what to expect for the test and how to prepare.Each of the three main sections of the SAT covers multiple subject areas and contains several question types. There is also an optional essay at the end of the test. To prepare for the SAT, be sure to create a study plan early on, use high-quality study materials, and take full-length practice tests to get a good idea of the progress you’ve made. What's Next? Wondering what a good SAT score is? Learn how to set a score goal based on the schools you want to get into. Thinking about using Khan Academy for SAT prep?Khan Academy can be a great resource if you know how to use it correctly. Read our guide to learn how to make the best use of Khan Academy! Want to learn more about the new SAT? We have a complete guide to the revised SATthat goes over exactly what changed, what stayed the same, and how it affects you. Want to improve your SAT score by 160 points?We have the industry's leading SAT prep program. Built by Harvard grads and SAT full scorers, the program learns your strengths and weaknesses through advanced statistics, then customizes your prep program to you so you get the most effective prep possible. Check out our 5-day free trial today:

The war on drugs - argumentative research paper

The war on drugs - argumentative - Research Paper Example Drug wars seek to alleviate the problem, and offer a lasting solution towards drug users through elimination of the sources of drugs throughout the globe. Drug use was prominent in years prior to institution of measures that were assumed to regulate utilization of drugs among the American populace. In earlier years, drugs found numerous applications in production of foods and drinks around America. For instance, Coca-Cola utilized cocaine in drink manufacture until some period in 1903, while opium was utilized for infants with colic and was considered an OTC drug (Toll 427). The other drug that was utilized during this epoch was heroin and found greater appliance as cough depressant. Although people developed dependence on these drugs, alcohol remained the biggest setback yet it has not been contemplated as harmful with respect to other drugs. Various legislative acts were utilized in phasing off drug exploitation within the society, thus indicating commencement of war on drugs. The period when drugs were never regulated showed little discrepancies with regard to utilization of drugs, despite the actuality that drugs are currently regulated. Restrictions on drug use never commenced until the closing stages of 19th century, which led to prologue of various enactment at all levels of government. However, drug trade got these restrictions on racial grounds, since certain races were involved in drug trades around America. The preliminary enactment transpired in 1906, which aimed at directing the cataloging of medications and at the same time, prevent production or delivery of adulterated commodities in trade among states (Toll 427). The enactments progressed throughout the years, since the initial enactment leading to the current struggles towards the alleviation of drug utilization within the societal context. Prologue of Harrison Act served to prohibit drug sales to

Google Essay Example | Topics and Well Written Essays - 1500 words - 1

Google - Essay Example With Google, come a number of different Google domains as these provide for a number of different languages in which information from the world over is available with a single click of the mouse. There are plenty of resources from where different stock quotes can be had, addresses can be found, phone numbers could be tracked, maps could be found out and news headlines can be checked upon. Google provides for a number of different search platforms like the dedicated image search which finds out the most precise of images as requested by the user and then there are the Usenet messages which has more than 1 billion posts and the earliest one dates back to the year 1981 when Internet was not a known thing by all accounts. It is not necessary to make the homepage of a user’s browser with Google linked up rather Google offers a personalized toolbar that looks after the needs of the user, as and when he requires to be hooked up onto the Google website or one of its domains and find i nformation to satisfy his net experience. More than anything else, Google offers a Wireless Access Protocol (WAP) platform when the user is away from his computer and this links him easily with the Google services and different domains of which he is very fond of. The best thing about Google is that it is very easy to use and there are no manuals to understand what it is all about. The ease of usage and convenience is something that Google can relate itself with and its competitors really lose the battle when we compare all of these with Google on this front. Google’s utility has made it very common amongst teenagers, men and women and even adults. They know which website to enter when they need information or latest updates on a particular subject. It is indeed one of the best known brands that the corporate world of Internet has known. The best part about its

Comparing Ambiguity in The Turn of the Screw and The Innocents Essay

Ambiguity in The Turn of the Screw and The Innocents    How successfully does the black-and-white film version of The Turn of the Screw, The Innocents (Jack Clayton, 1961), render the ambiguity of James' original text?   Ambiguity, the art of deliberately creating something that can have more than one meaning, lends itself to the written word without difficulty. A written story can involve ambiguity in the characters, plot, narrative - every factor in the story can have to it a sense of uncertainty. However, uncertainty concerning ambiguity is subtly different from uncertainty involving vagueness; the former is a deliberate ploy by the writer to leave interpretation open to the reader's own imagination, whereas the latter comes about due to a lack of detail delivered on the part of the writer, probably due to lack of talent or attention.    With The Turn of the Screw, Henry James crafted an immensely complex and highly ambiguous book - there is nothing vague here; when Jack Clayton decided to make it into a film, he faced an upward struggle. Adapting a book for a film is always beset with difficulties - the written word has the ability to be far more subtle than the projected frame - but capturing the ambiguity of The Turn of the Screw would be immensely difficult. Words do not have to be precise in their meaning but a picture on a cinema screen is just a picture - there is little subtlety or uncertainty. A director has to employ imaginative techniques to make a viewer doubt what he is so evidently seeing. This was especially true in 1961, when The Innocents was produced, a time before sophisticated visual effects came into use.    Almost all of The Turn of the Screw is open to alternate interpretation ... ...e. As with many book-to-žlm adaptions, a desire to change the ending is the žlm's undoing.    In some respects the žlm captures the ambiguity of the original text extremely well - the existence of the ghosts and supporting characters, the involvement of the children - but the more subtle ambiguous parts of the book are lost in the žlm, which is too specižc in places, particularly the ending.    One point that should be taken into consideration is that this essay was written based upon a version of The Innocents that had been cropped to žt a television screen ratio, losing the original widescreen footage. Therefore it was impossible to fully appreciate the director's true vision; consequently, some claims (such as Grose rarely being in the same shot as the governess) may only stand when a third of the picture has been lost.

Customer Satisfaction

Part 1: Customer Satisfaction and Loyalty Definition of Consumer Satisfaction: The satisfaction of customer is considered as the popular topic at the practice on marketing and the research as academic in view of the fact that the primary study of Cardozo's (1965) on the effort of customers, their expectations and along with the satisfaction of them. In spite of taking many attempts for measuring and explaining the satisfaction of customer, there is not so much consensus conducting in relation to the definition of the satisfaction of customer (Giese and Cote, 2000).The typical definition of customer satisfaction can be provided as the evaluative judgment of post consumption in relation to the certain product or service (Gundersen, Heide and Olsson, 1996). It is considered as the outcome of the process of evaluative through which expectations of pre purchase are contrasted with performance perception in the time of or after the experience of the consumption (Oliver, 1980). The concept of the satisfaction of the customer is considered as the concept as most widely recognized which is based on the theory of expectancy disconfirmation (McQuitty, Finn and Wiley, 2000).Oliver developed the theory which proposes that the level of satisfaction is considered as the outcome of difference among the performance as expected and perceived. The occurrence of the satisfaction can be done when an organization provides better product or services than the expectation of the customers (Positive disconfirmation). In other side, dissatisfaction can be occurred while the worse performance is provided by the organization (Negative disconfirmation).It has been showed by studies that the results of business can be impacted directly and indirectly through the satisfaction of customer. It has been concluded by Luo and Homburg (2007) that the profitability of the business can be affected by the satisfaction of customer positively. The relationship among the patterns of the behavior of the c ustomer has been investigated by the most of the studies (Dimitriades, 2006; Olorunniwo et al. , 2006; Chi and Qu, 2008; Faullant et al. , 2008).In accordance with these findings, the loyalty of the customer can be enhanced by the satisfaction of the customer; along with this intentions of repurchasing are also influenced by the satisfaction of customer which can be concluded with positive effects a positive word of mouth leads to the positive publicity. By giving the major consideration towards the satisfaction of customer, not surprisingly there are so many researches have been done which are devoted towards the satisfaction determinants investigation.The factors as subjective and objective are assisting to determine the satisfaction for example: subjective factors are the needs of customer, emotions etc and the objective factors are the features of products and services. In application on the airlines industries, there has been occurred so many research studies through which attr ibutes are examined which are found out by the passenger as significant in relation to the satisfaction of customer. It has been found out by Atkinson (1988) that customer satisfaction can be determined by proper scheduling, security, value for money and the staff courtesy.It has been revealed by Knutson (1988) that scheduling, comfort, convenience of goods, prompt service, safety and security, staff friendliness are required. It has been stated by Barsky and Labagh (1992) that passengers’ satisfaction can be influenced by the attitude of the employee, scheduling, goods security, landing on scheduled time etc. Akan (1995) conducted the study where it has been showed that airlines passengers’ satisfaction has the determinant of the staffs’ behavior, scheduling, timeliness, pricing of ticket, productivity and performance, robust schedule planning, etc.The conclusion has been drawn by Choi and Chu (2001) that the top factors of airline industries which can determin e the satisfaction of the airline passenger are: the quality of the staff, schedule planning, values, productivity, price of ticket etc. Customer satisfaction and customer loyalty in Hilton Hotel: In the past, tourism has been often considered as the natural outcome of environmental and cultural resources of a specific territory. In this view, the role of hospitality enterprises cannot influence demand levels and is merely limited to the supply of services to tourists.Le Blanc ; Nguyen (1996) suggest that marketing efforts should be directed to highlight the environmental characteristics of the location in order to attract new customers. The constant increase of demand of touristic services, and the request for higher standards by the guests, has enforced the competition among hospitality suppliers and highlighted how the attractivity of the touristic destination is influenced by the standards of the services provided by the local hotels.In this scenario, providing high quality serv ices and improving customer satisfaction are widely recognized as fundamental factors boosting the performances of companies in the hotel and tourism industry (Barsky ; Labagh, 1992; Le Blanc, 1992,; Le Blanc et al. , 1996; Stevens et al. , 1995, Opermann, 1998). Hotels with good service quality will ultimately improve their profitability (Oh ; Parks, 1997). In a competitive hospitality industry which offers homogeneous services, individual hoteliers must be able to satisfy costumers better then their counterparts (Choi ; Chou, 2001).To obtain loyalty and to outweigh other competitors, hotel providers must be able to obtain high levels of customer satisfaction for the service supplied. There are several studies that analyze the needs and the desires of tourists. A research by Wuest et al. (1996) defined the perception of hotel attributes as the degree to which guests may find various services and facilities critical for their stay in a hotel.Hotel's attributes such as cleanliness, p rice, location, security, personal service, physical attractiveness, opportunities for relaxation, standard of services, appealing image, and reputation are recognized as decisive by travelers to assess the quality of the hotel (Atkinsons, 1988; Ananth et al. , 1992; Barsky & Labagh, 1992; Cadotte & Turgeon, 1988; Knutson, 1988; McCleary et al. , 1993; Rivers et al. , 1991; Wilensky & Buttle, 1988). Part 2: Corporate culture: Culture  is defined in varying terms by different theorists. A opular  definition  is the one provided by Schein (1985: 9): A pattern of basic assumptions – invented, discovered, or developed by a given group as it learns to cope with the problems of external  adaptation  and integral integration – that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems. The terms  organisational culture  and corporate culture are used interchangeably in the literature to refer to the culture pervading an organisation, be it a for-profit  or a non-profit entity.Corporate culture is invariably influenced by natural or regional cultures, or macro-cultures (Hampden-Turner 1994: 12). The emphasis on  individualism  in US corporations, the emphasis on collective  decision making  in Japanese firms, and the age old burra sahib culture of British companies in colonial days are all reflections of the influence of macro-cultures on corporate culture. Corporate culture is not entirely monolithic or uniform throughout the organisation. Within the overall culture, there are usually subcultures.For example,  marketing  and accounts personnel may have different subcultures due to the differences in the  nature  of their work and  environment. The conflicts which sometimes arise among departments can be attributed to such differences. In a similar but broader vein there is a hotel culture, which in turn take s a different hold when the corporate culture of the Hilton chain is compared to that of  Sheraton. Similarly, airlines still have a different corporate culture; that of TWA and  Singapore  airlines are not the same.At International Hotel Group AG’s, fulfilling the individual needs of a clearly defined target group has been a proven recipe for success in the group’s corporate philosophy for long years. Our hotels precisely distinguish themselves not only from each other but from those of the competition as well through their individual character and extraordinary architecture. Enthusiastic, qualified staff and confident interaction based on partnership are just as important to the International Hotel Group as the fulfilment of our guests’ needs and the solution of individual, out of the ordinary problems.Each staff member in the business is responsible for actively realizing of these objectives – seen as obligation – within his/her sphere of influence. . We both require from and promote creativity in our staff in order to provide our guests with concepts that embody Lindner quality beyond expectations. In this respect, everyone is allowed to make mistakes, too, because we consider mistakes a chance to learn and improve the quality of Lindner. Through believing in the capabilities of our staff and by guaranteeing their creative and personal development, we achieve a strong commitment and creative work.Together, we create values and reach new goals. Transparency, comprehensive information and a regular exchange between the staff members in our hotels support their further qualification. We manage our business in an honest, reliable, and fair way and our relationship with business partners is characterized by partnership, respect, and cooperation. It is with this foundation of integrity in partnerships that we achieve the permanent development of our International Hotel Group. Customer Satisfaction 1. Do right things and do it right first time. This Total Quality Management Principle means that in work , one must be effective enough to do what is right. A person must produce quality work, not just an ordinary work that would affect an ordinary experience, but something that will cause you to be productive enough. Do the right things and do it the first time reflects that a person is obliged to do what is right or just and once you do it, do it like you’ve never done it before. Do it like it is your first time to do such, why? Because once you do something like it was your first, you’ll give your one hundred and one percent of effort to it because you wanted an assurance of success. Example, your manager gave you a project, he had entrusted you this project so you have to give your best efforts to it. What you have to do is give your best while you’re doing it. This only proves that you deserve to have this project and soon your boss will entrust more projects to you and maybe give you a higher position for doing a great job. 2. Management by walking around. Another Total Quality Management principle is management by walking around. For me this means continuous improvement on what you’re doing plus respect and teamwork all throughout. Management is not just about being the leader and leading your subordinates but being a good subordinate as well. It’s best for a leader if he/she is also a good follower. As they say, a good leader is a good follower. When you learn to be a good leader you also learn how to pay respect to others. Giving respect is very much important in the industry. You can’t stay long in your work if you won’t give and take respect. It’s like a mutual relationship that you have to develop in order to love your work. One must also have a strategic approach to improvement. One must not be settled and contented in being developed, because one must continue having productivity with his/her work. This will bring good effects in his/her work, because work is not just about going there everyday and doing the same old things because productivity and development will not surely go their way. Customer Satisfaction Whether the buyer is satisfied after purchase depend on the offers performance inrelation to the buyer expectation. In general satisfaction is a person's feelings of pleasure or disappointment resulting from comparing a products perceived performance relation to his/her expectations. If the performance falls short of expectation, the customer is dissatisfied. If the performance matches the expectationcustomer is satisfied. If the performance exceeds the expectation the customer ishighly satisfied. Customer satisfaction cannot be very difficult. After all you either satisfied with theservices you receive or you are not. If you don’t you are not. If it is that easy, thenobtaining people's opinion about how satisfied they are with relatively straightforward matter- or is it?. Customer satisfaction is a marketing tool and a definite valueaddad benefit. It is often perceived by customers as important as the primary productor service your organisation offers. It looks at what is involved from 3 different angles, the first is from the view of anorganisation wishing to understand, and measures, how satisfied its customer are withthe products and services they receive from it. The second is from the perspective of aresearch agency that has been asked to obtain feedback from customers and abouttheir experiences when dealing with companies. Finally it considers the issue from the perspective of consumers who participate in surveys, including both businesscustomers and members of general public. Customer satisfaction is a business term, is a measure of how products and servicessupplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and part of the four prospective of balancedscore card. IN a competitive market place were businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key elementof business strategy customer satisfaction drives successful private sector business. High performing businesses have developed principles and strategies for achievingcustomer satisfaction. This paper presents a framework or set of ideas for usingcustomer satisfaction principles and strategies to improve the quality responsiveness,and possibility of public sector privately provided services in vulnerable communities. The framework suggested that resident who live in tough neighbourhoods can besupported through customer satisfaction strategies to become empowered individuals Customer Satisfaction Part 1: Customer Satisfaction and Loyalty Definition of Consumer Satisfaction: The satisfaction of customer is considered as the popular topic at the practice on marketing and the research as academic in view of the fact that the primary study of Cardozo's (1965) on the effort of customers, their expectations and along with the satisfaction of them. In spite of taking many attempts for measuring and explaining the satisfaction of customer, there is not so much consensus conducting in relation to the definition of the satisfaction of customer (Giese and Cote, 2000).The typical definition of customer satisfaction can be provided as the evaluative judgment of post consumption in relation to the certain product or service (Gundersen, Heide and Olsson, 1996). It is considered as the outcome of the process of evaluative through which expectations of pre purchase are contrasted with performance perception in the time of or after the experience of the consumption (Oliver, 1980). The concept of the satisfaction of the customer is considered as the concept as most widely recognized which is based on the theory of expectancy disconfirmation (McQuitty, Finn and Wiley, 2000).Oliver developed the theory which proposes that the level of satisfaction is considered as the outcome of difference among the performance as expected and perceived. The occurrence of the satisfaction can be done when an organization provides better product or services than the expectation of the customers (Positive disconfirmation). In other side, dissatisfaction can be occurred while the worse performance is provided by the organization (Negative disconfirmation).It has been showed by studies that the results of business can be impacted directly and indirectly through the satisfaction of customer. It has been concluded by Luo and Homburg (2007) that the profitability of the business can be affected by the satisfaction of customer positively. The relationship among the patterns of the behavior of the c ustomer has been investigated by the most of the studies (Dimitriades, 2006; Olorunniwo et al. , 2006; Chi and Qu, 2008; Faullant et al. , 2008).In accordance with these findings, the loyalty of the customer can be enhanced by the satisfaction of the customer; along with this intentions of repurchasing are also influenced by the satisfaction of customer which can be concluded with positive effects a positive word of mouth leads to the positive publicity. By giving the major consideration towards the satisfaction of customer, not surprisingly there are so many researches have been done which are devoted towards the satisfaction determinants investigation.The factors as subjective and objective are assisting to determine the satisfaction for example: subjective factors are the needs of customer, emotions etc and the objective factors are the features of products and services. In application on the airlines industries, there has been occurred so many research studies through which attr ibutes are examined which are found out by the passenger as significant in relation to the satisfaction of customer. It has been found out by Atkinson (1988) that customer satisfaction can be determined by proper scheduling, security, value for money and the staff courtesy.It has been revealed by Knutson (1988) that scheduling, comfort, convenience of goods, prompt service, safety and security, staff friendliness are required. It has been stated by Barsky and Labagh (1992) that passengers’ satisfaction can be influenced by the attitude of the employee, scheduling, goods security, landing on scheduled time etc. Akan (1995) conducted the study where it has been showed that airlines passengers’ satisfaction has the determinant of the staffs’ behavior, scheduling, timeliness, pricing of ticket, productivity and performance, robust schedule planning, etc.The conclusion has been drawn by Choi and Chu (2001) that the top factors of airline industries which can determin e the satisfaction of the airline passenger are: the quality of the staff, schedule planning, values, productivity, price of ticket etc. Customer satisfaction and customer loyalty in Hilton Hotel: In the past, tourism has been often considered as the natural outcome of environmental and cultural resources of a specific territory. In this view, the role of hospitality enterprises cannot influence demand levels and is merely limited to the supply of services to tourists.Le Blanc ; Nguyen (1996) suggest that marketing efforts should be directed to highlight the environmental characteristics of the location in order to attract new customers. The constant increase of demand of touristic services, and the request for higher standards by the guests, has enforced the competition among hospitality suppliers and highlighted how the attractivity of the touristic destination is influenced by the standards of the services provided by the local hotels.In this scenario, providing high quality serv ices and improving customer satisfaction are widely recognized as fundamental factors boosting the performances of companies in the hotel and tourism industry (Barsky ; Labagh, 1992; Le Blanc, 1992,; Le Blanc et al. , 1996; Stevens et al. , 1995, Opermann, 1998). Hotels with good service quality will ultimately improve their profitability (Oh ; Parks, 1997). In a competitive hospitality industry which offers homogeneous services, individual hoteliers must be able to satisfy costumers better then their counterparts (Choi ; Chou, 2001).To obtain loyalty and to outweigh other competitors, hotel providers must be able to obtain high levels of customer satisfaction for the service supplied. There are several studies that analyze the needs and the desires of tourists. A research by Wuest et al. (1996) defined the perception of hotel attributes as the degree to which guests may find various services and facilities critical for their stay in a hotel.Hotel's attributes such as cleanliness, p rice, location, security, personal service, physical attractiveness, opportunities for relaxation, standard of services, appealing image, and reputation are recognized as decisive by travelers to assess the quality of the hotel (Atkinsons, 1988; Ananth et al. , 1992; Barsky & Labagh, 1992; Cadotte & Turgeon, 1988; Knutson, 1988; McCleary et al. , 1993; Rivers et al. , 1991; Wilensky & Buttle, 1988). Part 2: Corporate culture: Culture  is defined in varying terms by different theorists. A opular  definition  is the one provided by Schein (1985: 9): A pattern of basic assumptions – invented, discovered, or developed by a given group as it learns to cope with the problems of external  adaptation  and integral integration – that has worked well enough to be considered valid and, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems. The terms  organisational culture  and corporate culture are used interchangeably in the literature to refer to the culture pervading an organisation, be it a for-profit  or a non-profit entity.Corporate culture is invariably influenced by natural or regional cultures, or macro-cultures (Hampden-Turner 1994: 12). The emphasis on  individualism  in US corporations, the emphasis on collective  decision making  in Japanese firms, and the age old burra sahib culture of British companies in colonial days are all reflections of the influence of macro-cultures on corporate culture. Corporate culture is not entirely monolithic or uniform throughout the organisation. Within the overall culture, there are usually subcultures.For example,  marketing  and accounts personnel may have different subcultures due to the differences in the  nature  of their work and  environment. The conflicts which sometimes arise among departments can be attributed to such differences. In a similar but broader vein there is a hotel culture, which in turn take s a different hold when the corporate culture of the Hilton chain is compared to that of  Sheraton. Similarly, airlines still have a different corporate culture; that of TWA and  Singapore  airlines are not the same.At International Hotel Group AG’s, fulfilling the individual needs of a clearly defined target group has been a proven recipe for success in the group’s corporate philosophy for long years. Our hotels precisely distinguish themselves not only from each other but from those of the competition as well through their individual character and extraordinary architecture. Enthusiastic, qualified staff and confident interaction based on partnership are just as important to the International Hotel Group as the fulfilment of our guests’ needs and the solution of individual, out of the ordinary problems.Each staff member in the business is responsible for actively realizing of these objectives – seen as obligation – within his/her sphere of influence. . We both require from and promote creativity in our staff in order to provide our guests with concepts that embody Lindner quality beyond expectations. In this respect, everyone is allowed to make mistakes, too, because we consider mistakes a chance to learn and improve the quality of Lindner. Through believing in the capabilities of our staff and by guaranteeing their creative and personal development, we achieve a strong commitment and creative work.Together, we create values and reach new goals. Transparency, comprehensive information and a regular exchange between the staff members in our hotels support their further qualification. We manage our business in an honest, reliable, and fair way and our relationship with business partners is characterized by partnership, respect, and cooperation. It is with this foundation of integrity in partnerships that we achieve the permanent development of our International Hotel Group.

Qu hacer si terminan visa J-1 antes de tiempo

Las visas J-1 de intercambio son utilizadas para participar en Estados Unidos en programas de intercambio. Pero,  ¿quà © hacer si termina antes de tiempo? Razones por las que el programa puede finalizar antes de lo previsto Por motivos muy diversos, de mutuo acuerdo entre el visitante con la visa y la organizacià ³n de acogida o, mà ¡s probablemente, porque una de las dos partes no està © contenta. Si es la organizacià ³n (o familia) de acogida puede ser porque consideren que el visitante no cumple con las expectativas o no reà ºne algà ºn requisito que daban por hecho. En este caso pueden despedirle (correrle). Por su lado, el visitante tampoco està ¡ obligado a quedarse si està ¡ descontento, por la razà ³n que sea. No importa quien toma la decisià ³n de ponerle fin al programa de intercambio, si el visitante o la organizacià ³n de acogida (o familia). Lo que es fundamental es entender quà © puede pasar y quà © pasos a tomar.  ¿Cuà ¡l es el primer paso a seguir ante el evento de una terminacià ³n temprana? Inmediatamente hay que ponerse en contacto con la organizacià ³n que patrocinà ³ la visa (visa sponsor). Ahà ­ se analizarà ¡n las causas de la situacià ³n y se verà ¡ si es posible  acabar el programa con cambios en el lugar de trabajo. Si esta posibilidad no se da, entonces hay que salir de Estados Unidos inmediatamente. Pero, en realidad,  ¿de cuà ¡ntos dà ­as estamos hablando para abandonar el paà ­s? La ley no lo especifica. Pero se viene a entender el tiempo estrictamente necesario para comprar boleto y cerrar esa experiencia en Estados Unidos. Por ejemplo, ponerle fin a cualquier contrato que pueda existir dependiendo del programa, como el del telà ©fono, vivienda, etc. Es muy aconsejable preguntar por la opinià ³n al visa sponsor y seguir sus recomendaciones por el lado conservador. Si se estima que no has dejado Estados Unidos inmediatamente puede verse negativamente afectada tu posibilidad de regresar al paà ­s. NOTA: por favor, no confundir con el periodo de gracia de 30 dà ­as del que se puede disfrutar cuando se acaba un programa de intercambio con una visa J-1. Aquà ­ no estamos hablando de un programa que ha finalizado con à ©xito en su tiempo natural. Estamos hablando de una terminacià ³n anticipada porque una de las dos partes (la organizacià ³n o el extranjero con la visa) no està ¡ satisfecho. Por lo tanto, las consecuencias son distintas.  ¿Se puede regresar a Estados Unidos si se ha terminado el programa anticipadamente? El visa sponsor tiene que actualizar la situacià ³n legal del extranjero con la visa de intercambio cuyo programa ha finalizado. Y lo hace cambiando el estatus en el SEVIS. Pueden suceder dos cosas: Si se notifica un end program for exchange visitor y se sale a tiempo lo mà ¡s probable es que no haya consecuencias negativas.Pero se puede notificar un terminate exchange visitor. Eso suele darse à ºnicamente en casos graves como trabajar en un lugar no autorizado, cometer un delito o falta, tomar drogas, no tener al dà ­a los pagos del seguro mà ©dico, etc. En este à ºltimo caso es muy probable que se tenga en cuenta a la hora de determinar si se puede obtener otra visa en el futuro, tanto de esa categorà ­a como de otra. Quià ©nes suelen utilizar este tipo de visas Las J-1 son và ¡lidas para un amplio abanico de programas como, por ejemplo  el de mà ©dicos, como por ejemplo, para realizar los estudios de residencia en Estados Unidos o el de maestros,   nià ±eras (au pair)  o para jà ³venes recià ©n egresados  el  programa  de prà ¡cticas universitarias.   Hay muchos mà ¡s y conviene familiarizarse con ellos y solicitar admisià ³n en el que mà ¡s se ajuste al perfil y a las necesidades del solicitante. Este es un artà ­culo informativo. No es asesorà ­a legal.